“But filling stations that have strong ancillary businesses - convenience offering, MOT bays, garage workshop, caravan site, automated car-washing, jet-washing - all those things will help to preserve it. “If a filling station today is relying for its sustainability very much on fuel - 60pc or more - they are at risk,” says Brian Madderson, chairman of the Petrol Retailers Association. Higher margin food, drinks, snacks and services such as car washes, however, are a good way of keeping customers’ attention and getting them to open wallets. Money made on electricity tends not to be as good as petrol. The decline of the combustion engine is a dual threat: customers can charge at home or at work instead of trekking to a fuel station. On the other side of the world in Bromley, southeast London, residents can buy a bacon bap or latte from the BP service station and have it delivered via Deliveroo.Ĭouriering food to customers’ houses may seem an unlikely step for companies that have traditionally sold fuel for a living.īut petrol station owners globally are trying ever more creative ways to keep and monetise business as the electric car era looms. “We know consumers are looking for ease, and enjoying the things that matter to them most, like spending time with family and friends at home,” said Adam Arnold of BP when the service launched. The Couchfood service is run with UberEats and now covers dozens of stations across Australia’s east coast. The FTSE 100 oil and gas giant started a service in 2019 allowing customers to order crisps, snacks and drinks from BP forecourts and have them delivered to their door. Residents of Aitkenvale in Townsville, north Queensland, don’t need to leave the couch to enjoy products from their local BP service station.
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